Thank you for choosing to shop with us! We want to ensure you stay informed and feel confident throughout your shopping experience. To help you track your order easily, we've outlined the different statuses you may encounter from when your order is confirmed, prepared, shipped, and finally delivered to your address.
Please refer to the table below for a simple explanation of each stage, so you'll always know exactly where your order is on its journey to you.
Status | Description |
---|---|
Pending | Your order has been successfully placed and is awaiting confirmation.. |
Processing | Your order is being carefully prepared for shipment. |
Picked | Our team is currently picking and packing your order. |
Shipped | Your order has been shipped and is on its way to your address. |
Delivered | Your order has arrived at the destination and has been successfully delivered. |
Cancelled | Your order has been cancelled. |